The expansion comes more than a decade after founder Jeff Bezos showed off what he called octocopters, or unmanned drones, in 2013 and predicted the service would be available within four to five years.
Amazon currently delivers by drone from 11 locations, including Papillion, Nebraska, and Ruskin, Florida. It is planning to expand to Syracuse, New York, and near Cleveland, among other areas. A single delivery hub can reach multiple towns within a roughly 7.5-mile radius. Amazon said its broad rollout will extend its reach to about 500 locales.
Amazon has redesigned its Prime Air drone several times since 2013. Earlier models landed to drop off packages; the current version, known as the MK30, hovers a few feet above ground and releases them.
It costs customers $4.99 for a drone delivery, or $2 less for Prime members, and the fee is waived on orders of at least $50.
Amazon announced the expansion after Reuters contacted the company on Tuesday about the service.
The company will have to seek regulatory approval in each of the communities it plans to enter, often requiring local council hearings and feedback from residents. It has Federal Aviation Administration approval to fly them in most areas of the U.S., Amazon has said.
For example, at a planning and zoning meeting in Nampa, Idaho, in May, Amazon executive Sam Bailey was questioned about noise, safety and drone logistics for about an hour and listened to residents who opposed the service for a variety of reasons, including bird safety. Ultimately, the board voted unanimously to approve the service's rollout.
Bailey said the drones would be audible for about 20 seconds while descending and then flying away at a noise level lower than that of a lawnmower. "It's a brief experience," he said. "Albeit it's a new innovation so it's going to seem different but not any different than a delivery truck coming down your street."
He said drone delivery is useful for older adults, parents whose kids "popped a fever" and people who forgot ingredients for their home-cooked meals.
