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Media & Telecom

UK's Hyperoptic shifts focus to customer growth after reaching 2 million homes

July 24th, 2026 | 06:11 AM BUSINESS Media & Telecom 2

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By Paul Sandle

Hyperoptic, a British fibre broadband company majority owned by KKR (KKR.N), said on Friday its network had reached 2 million homes and businesses as ​it shifts its focus from expanding coverage to signing up more customers.

Chief ‌Executive Dana Tobak, who co-founded the company in 2011, said subscribers grew 18% in 2025 to more than 440,000, helping drive a 22% rise in annual revenue to £139 million ($185 million). Continued growth ​in the first half of 2026 had put core earnings on track to ​exceed £110 million this year, up from £69 million in 2025.

With most of ⁠its planned network now built, the company is focusing on increasing take-up.

Hyperoptic connects high-rise ​buildings and new urban developments. It began by serving London before expanding to other ​cities.

"When we do a new build, we do the complete installation, including the customer equipment and fibre termination," Tobak said. "That, to us, is the trade-off because we get 70% take-up."

Hyperoptic targets average penetration ​of 35%, up from 31% in 2025. Mature parts of its network already achieve ​more than 60%, while new-build developments exceed 70%, it said.

Britain's biggest broadband provider BT (BT.L) said on Thursday ‌it ⁠had achieved 40% take-up across its Openreach nationwide fibre network.

Tobak said Hyperoptic competed with Openreach in 95% of new build developments, but customers appreciated being able to connect immediately without waiting for an engineer visit or a router to arrive.

Hyperoptic is one of ​Britain's longest standing altnets, ​or alternative networks, ⁠alongside the likes of London-focused Community Fibre and the biggest, CityFibre.

Heavy investment by private equity and infrastructure funds earlier this decade ​left many altnets carrying significant debt, while competition squeezed returns, triggering ​a wave ⁠of consolidation.

Earlier this year, nexfibre, co-owned by Virgin Media O2's parent companies, agreed to buy Netomnia for £2 billion.

The Financial Times reported last month that KKR had contacted potential buyers ⁠for Hyperoptic.

Tobak, ​however, said Hyperoptic's strategy was not dependent on ​any deal. "If and when there is an opportunity that makes sense because it builds value, I think KKR ​will be leading it," she said.

($1 = 0.7518 pounds)

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