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A T-Mobile logo is seen on the storefront door of a store in Manhattan, New York, U.S., April 30, 2018. Shannon Stapleton
A T-Mobile logo is seen on the storefront door of a store in Manhattan, New York, U.S., April 30, 2018. Shannon Stapleton
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Media & Telecom

T-Mobile down for thousands of users in US, Downdetector shows

July 27th, 2026 | 21:06 PM BUSINESS Media & Telecom 1

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By Reuters

T-Mobile (TMUS.O) was ‌down for thousands of users in the U.S. on Monday, according to Downdetector.com.

The ​wireless carrier's service outage began ​around 04:00 p.m. ET, with more ⁠than 62,000 incidents reported countrywide ​at its peak before the number ​fell to about 21,200 by 6:05 p.m., Downdetector showed.

The actual number of affected users ​may differ from what's shown on ​Downdetector, which tracks outages by collating status ‌reports ⁠from a number of sources.

T-Mobile said in a statement to Reuters that it was actively working on the ​reports of ​technical ⁠challenges impacting some customers, but did not provide a ​reason for the outage.

Users on ​social ⁠media reported being stuck in "SOS" mode. They flagged the services being down ⁠across ​multiple U.S. states, including ​Arizona, California, Georgia and Utah.

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